Return Policy

Withdrawal / Return – Product Change

You have the right to return or change all or part of the order within 30 calendar days from the date you receive it. Date of dispatch of the returned product is considered the one indicated by the courier on the receipt.

If the return is not made within 30 days then the vapers boutique may not accept it.

To exercise the right of return – change, you must:

To send the product in perfect condition in which you received it, ie to be complete, without damage and without removing the special markings of the product, within the package you received them.

Shipping costs

Inside Greece
Returns – changes are made exclusively with the transport courier you received (red courier) and always at the recipient’s expense,
In case the customer chooses another transport company, the shipping costs are borne exclusively by the customer. Returns – Changes with another transport company.

Returns
In case the reason for return concerns an error of the vapers boutique, the entire amount paid by the customer is refunded.
In case the customer wishes to return his order without the fault of the vapers boutique, the shipping costs are deducted from the refunded amount

Refunds are processed within 30 days from the date we receive the products

Changes
The first change is always free of charge, free of charge to the customer. For each subsequent change that concerns the same order, there is a charge of € 3.00 for each new shipment.

Abroad
Returns – changes are made in any way chosen by the customer and the shipping cost is borne exclusively by him. Returns – Changes charged by vapers boutique will not be accepted.

Briefly, the return and replacement of a product is possible under the following conditions:

the return must be made within 30 days from the day of receipt
the product has not been used
the product must be accompanied by all the necessary documents proving the transaction (eg Retail Receipt, Delivery Note